AUDEGLASN Payment Policy

Effective Date: January 8, 2025

At AUDEGLASN, we aim to provide a seamless and secure payment experience for our customers. This Payment Policy outlines the methods, terms, and conditions related to payments for products purchased through our website audeglasn.com.

1. Accepted Payment Methods

We accept a variety of payment methods to ensure a convenient checkout experience:

  • Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can also make payments through PayPal. If you choose PayPal as your payment method, you will be redirected to the PayPal site to complete your transaction.
  • Other Payment Methods: We may offer additional payment methods such as mobile wallets, depending on your region.

2. Payment Processing

  • Order Confirmation: Once you place an order and complete the payment process, you will receive an order confirmation email. This confirms that we have successfully received your payment and processed your order.
  • Order Authorization: Your payment will be authorized immediately upon submission, but it will only be charged once your order is successfully processed and shipped.

3. Payment Security

We take your security seriously. To protect your payment information, we use secure technology, including SSL encryption, to ensure that all personal and payment information provided during checkout is securely transmitted. We do not store your payment details on our servers.

4. Billing Information

  • Accurate Information: When completing your purchase, please ensure that all billing information (e.g., name, address, payment method) is accurate and up-to-date. If there is any issue with the payment method or the information provided, we may contact you for clarification.
  • Billing Address Verification: For security purposes, we may verify the billing address associated with your payment method. If the information does not match, we may cancel or delay your order.

5. Taxes and Fees

  • Sales Tax: Sales tax may be applied to your order based on your shipping address and local tax regulations. The applicable sales tax will be automatically calculated and displayed during checkout.
  • Additional Fees: In some cases, depending on your region or payment method, additional processing fees may apply. These fees will be disclosed at the time of checkout.

6. Currency

  • Currency Used: All transactions are processed in USD (U.S. Dollar). If you are shopping from outside the United States, please be aware that your bank or payment provider may convert the transaction to your local currency.

7. Payment Declines

  • Declined Transactions: If your payment is declined, we will notify you and ask you to review your payment details. In some cases, we may suggest using an alternative payment method to complete the purchase.
  • Insufficient Funds or Expired Card: If your card has insufficient funds, expired, or the payment is declined due to any other reason, your order will not be processed until the payment issue is resolved.

8. Fraud Prevention

  • Fraud Detection: We take fraud prevention seriously and use advanced tools to monitor for fraudulent activity. If we detect suspicious activity related to your payment, we may cancel the transaction and contact you for further verification.
  • Order Review: We reserve the right to review any order that appears suspicious. If we suspect fraudulent activity, we may delay processing or request additional documentation to verify your identity.

9. Payment Refunds

  • Refunds: In the case of a product return or order cancellation, a full refund will be issued to the original payment method. Please refer to our Refund and Returns Policy for more details.
  • Partial Refunds: If only a part of your order is returned, a partial refund will be processed based on the returned items. The refund will be credited to the payment method used during purchase.

10. Disputes and Chargebacks

  • Disputes: If you believe there is an issue with the payment or transaction, please contact us immediately at info@audeglasn.com. We will work with you to resolve the issue.
  • Chargebacks: If you file a chargeback with your bank or payment provider without prior communication with us, we reserve the right to take legal action and recover any associated fees.

11. Payment Terms

By completing a purchase with AUDEGLASN, you agree to these Payment Policy terms. Your payment is considered an agreement to these terms and the overall Terms and Conditions of the website.

For any questions or concerns regarding our payment methods or processes, please contact us:

Thank you for choosing AUDEGLASN for your sports equipment needs!

This policy ensures transparency, secure transactions, and a smooth payment process for all our customers.